What are authorization rates?
What are decline rates?
What is an authorization hold?
What is a card on file?
What is a credit card authorization form?
What are decline codes?
What is do not honor?
What is a void?
What is a refund?
What is an acquiring bank vs. an issuing bank?
What is the difference between a purchase vs. a pre-authorization and capture?
What is PSD2?
What are the PSD2 requirements?
- The use of open APIs to allow authorized third parties to have access to accounts
- Greater transparency in a provider’s terms and conditions and the details of their financial products
- Resolution of complaints and reporting of security incidents within a set amount of time
- No credit card surcharges to ensure equity among payment methods
Who benefits from PSD2?
Who must comply with PSD2?
What is Strong Customer Authentication?
- Something only the customer has
- Something only the customer knows
- Something only the customer is
What is open banking?
When did PSD2 go into effect?
- 2007: The European Economic Area (EEA) enacts the very first Payment Services Directive (PSD) to create a unified payment market in the European Union.
- 2013: The EEA recognizes the need to update PSD based on technological changes and formulates the groundwork for PSD2.
- January 2016: EEA member countries vote to pass the PSD2 regulation to be enacted in 2018.
- June 2017: An open, harmonized API for the EEA is introduced, enabling third-party access under PSD2 standards.
- November 2018: Strong customer authentication measures are introduced under PSD2 to better protect consumers from digital payment fraud.
- January 2018: All EEA member states officially pass PSD2 and agree upon a future timeline for implementation.
- December 31, 2020: After multiple deadline postponements, PSD2 SCA officially goes live and in effect for all EEA member countries.
- September 14, 2021: PSD2 SCA goes live and in effect for the UK post-Brexit. The UK had voted in favor of PSD2 when it was still part of the EEA.
How does Intelligent Payment Routing work?
What is failover?
What’s the difference between traditional payment routing and Intelligent Payment Routing?
Can I use BlueSnap with my eCommerce platform?
How much does it cost to use BlueSnap?
Can I use BlueSnap for recurring or subscription billing?
Can BlueSnap help with tax forms?
Can I accept cards without the Visa or Mastercard logos?
Can I accept pre-paid debit or gift cards?
How does BlueSnap handle chargebacks?
Do you support 3D Secure?
Is BlueSnap PCI Compliant?
How do I become PCI Compliant?
What currencies can I accept with BlueSnap?
What is BlueSnap?
Do you offer data migration?
I see BlueSnap on my statement – what do I do? Where can I contact support?
How long does it take to integrate with BlueSnap?
Who can use BlueSnap?
How do I integrate with BlueSnap?
Can I initiate payouts to debit or credit cards?
Do you support level II and III processing?
What languages do you support?
Are there foreign exchange fees?
Do I need a PayPal account to accept PayPal payments through BlueSnap?
Is there a way to avoid cross-border fees?
What are cross-border payments?
Can AR automation also handle subscriptions?
What are the advantages of AR automation?
- Fewer manual tasks mean less busy work for your teams, allowing them to focus on higher value operations.
- Automatic account updating means immediate updates and instant notifications, reducing costly downtime and ensuring that payments are faster.
- Dashboards are updated in real time, providing instant insights into important metrics such as AR performance, customer accounts, payment processing and more, for better overall data management.
- Faster turnaround times and fewer errors result in less frustration for customers, while branded portals offer secure places for them to pay online.
- Overall improved efficiency saves your company money, makes it easier to scale and can lead to more business opportunities.
What is a surcharge?
What is Days Sales Outstanding?
What is AR automation?
What are my options for embedding payments?
What is payfac-as-a-service?
What is the difference between tokenization and encryption?
What is payment tokenization?
What is friendly fraud?
What is fraud prevention?
What is payment fraud?
What is a payment processor?
What is Intelligent Payment Routing?
What Is BlueSnap’s Virtual Terminal?
Is there a solution that allows me to take orders that come in over the phone?
Which solution will provide me with extensive customization and control over every aspect of the payment flow?
Can I take my data with me if I leave BlueSnap?
Can I set statement descriptors dynamically?
- Account level — You must configure an account-level statement descriptor, that serves as the default descriptor for all transactions. Refer to Defining the account-level statement descriptor.
- Per product (only with BuyNow hosted checkout) — If you are using our BuyNow hosted checkout pages, you can set up a separate statement descriptor per product on the Product Information page.
- Per transaction and per subscription — If you are using our Payment API or Extended Payment API, you can also define a descriptor dynamically per transaction and per subscription by including the soft-descriptor property in your request. Refer to the API documentation.
Do you offer any reports to help me manage my business?
Where can I learn about BlueSnap’s platform enhancements?
What are payment regulations?
- Payment network policies: These include any rules, regulations, guidelines or specifications put forth by payment networks, including EFT networks and Credit Card Associations.
- Data privacy: These regulations cover the rights given to individual data subjects concerning the personal data being stored (information like an individual’s name, email, location, online identifier, IP address, home address, etc.), including the right to prior notification of what the data is being used for, how it will be processed and when it will be deleted.
- Consumer security: These regulations protect consumers from fraud and theft, such as the Revised Directive on Payment Services (PSD2), enacted by the European Parliament, which requires Strong Customer Authentication (SCA) via three levels of identification for every transaction, from card number confirmations to texts with authorization codes.
- Payment Card Industry Data Security Standards: Payment Card Industry (PCI) is a Data Security Standard (DSS), which is a set of requirements established by the major card companies to ensure that all businesses that process, store and/or transmit credit and debit card information maintain a secure environment. These standards help to defend against cyber-attacks, data hacks and other security breaches, which can result in extensive costs associated with loss of business, credit monitoring, post-breach audits and security updates.
- Tax collection: Tax responsibilities for businesses depend on a variety of factors such as the sales revenue, transaction volume and the location in which sales occur. In addition to the specific local tax laws, the payment model under which your business operates also has an impact.
- IT security: These regulations ensure that businesses are protected against hackers, cybersecurity regulations have been drafted to cover elements including data center redundancy, data storage, data recovery and other security investments.
What is EFT?
What is a wire transfer?
What is a settlement currency?
What is presentment currency (also known as authorization or shopper currency)?
What is omnichannel?
What are mobile payments?
What is an eWallet?
What is a bank transfer?
What is Card Not Present?
What is capture?
How does a subscription service work?
- A purchasing customer may choose their preferred payment plan and payment method (debit or credit card, direct deposit, digital wallet, etc.).
- The company will receive the order info and use a payment solution to manage the subscription billing details.
- The payment solution stores the payment information and processes the payment request.
- The customer is charged and then issued regular statements on the agreed-upon schedule.
What are recurring payments?
What is Buy Now, Pay Later?
What is an authorization?
What are alternative payment methods?
What is 3-D Secure?
How are B2B cross-border payments different from B2C?
How much are cross-border fees?
When might a cross-border fee apply?
What is a cross-border fee?
What is dunning?
Do I have to automate my entire AR process?
How does embedding payments with a third-party partner work?
What are embedded payments?
What is a velocity check?
What is Payment Card Industry Data Security Standard (PCI DSS)?
Does using payment tokenization make me PCI compliant?
What is a payment facilitator or payment service provider (PSP)?
What is an issuer?
What is an interchange fee?
What is a gateway?
How do digital payments work?
- The gateway captures the transaction request and either encrypts or tokenizes the information, then routes it to an acquiring bank.
- The acquiring bank (which provides your merchant account) takes ownership of the transaction request. Its job is to get authorization for the transaction.
- The issuing bank assesses the request: Does the customer have sufficient credit or funds? The issuing bank generates a response — yes or no — and sends it back to the acquiring bank via the card network.
- The acquiring bank sends the response back to the payment gateway.
- The payment gateway’s final job is to present the answer either back to the merchant or to the shopper directly (if you’re using a hosted payment page).
What are online marketplaces?
Can BlueSnap’s AR automation handle global sales?
Does Virtual Terminal work for Windows or Mac?
Can I enter card payments while offline?
What card payment details do I need to collect to manually enter a payment?
- Card number
- Expiration date
- Billing Zip Code