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Meet the People Behind BlueSnap

We’re on a mission to simplify the complexities of payments by helping businesses deliver an ROI through our modular technology and the guidance of our Payments Experts.

#ABetterWay

At BlueSnap, we look at eCommerce and online sales a little differently. Our Payments Experts are veterans in the field, tackling business and development challenges to help you get more from your payments.

We don’t stop at the status quo. We believe there is always a better way:

  • A better way to accept payments
  • A better way to design the customer experience
  • A better way to scale and grow

This is what it is all about – becoming better every day.

Leadership Team

We know payments. We have over 200 years of collective payments experience, employees located around the world and offices in Boston, London, Dublin and Herzliya.

Ralph Dangelmaier

CEO

As a 25-year veteran of the payments industry, Ralph has led BlueSnap to be a payments leader in Global eCommerce. Ralph has spent his career creating products for retailers, processors and financial institutions, while growing both public and private companies.

Favorite way to pay: Dunkin’ App

Chris Menard

Chief Financial Officer

Chris brings 20 years of corporate finance and business administration leadership experience to BlueSnap where he oversees the finance and legal teams. With a long and successful track record of growing organizations, he is positioned to guide BlueSnap in its next phase as a payments solution leader.

Favorite way to pay: Apple Pay

Susan Madden

SVP Business Operations

Susan is responsible for the business operations at BlueSnap and has over 25 years of professional services and operations management experience at financial institutions, software companies and professional services organizations.

Favorite thing to buy: All shoes online

Faouzi Kassab

Chief Technology Officer

Faouzi leads our R&D, IT and Customer Success teams. Faouzi has over 25 years experience in software product development and IT services and has spent over 20 years specifically in global payments.

Favorite way to pay: Amazon One-Click

Manny Pansa

SVP Product & Solutions Engineering

Manny has 25+ years of experience in payments working in the software, cash management, payroll, payment card and merchant acquiring industries. Manny leads our product and solutions engineering teams in Boston.

Favorite way to pay: Apple Pay

Terry Monteith

SVP Global Acquiring & Payments

Terry is responsible for growing and managing our relationships with processors, banks and gateways to optimize our partner relationships and increase our global payment capabilities.

Favorite way to pay: Apple Pay

Meir Gefen

General Manager

Meir is the General Manager of our Herzliya office, where he leads the Research and Development teams. Meir brings an extensive background of managing software development teams from startups to enterprises.

Favorite things to buy: Travel & Entertainment

Rachel Trueblood

SVP Marketing & Partner Management

A retail industry veteran, Rachel brings over 20 years of strategic marketing experience to BlueSnap and is responsible for the leadership and growth of BlueSnap’s marketing and partner programs.

Favorite thing to buy: Dog food with Apple Pay

Gregg Capone

SVP Customer Success

Gregg brings over 25 years of experience leading customer success and operations at B2B technology companies and is responsible for overseeing onboarding, implementation and account management to ensure that BlueSnap’s growing base of large, cross-border merchants have an exceptional experience.

Favorite way to pay: Google Pay

Board of Directors

Matthew Vettel

Chairman

Brian Golson

Board Member

Nick Cayer

Board Member

Zach Sadek

Board Member

Ralph Dangelmaier

CEO

BlueSnap by the Numbers

300

BlueSnap Employees Worldwide

7

Office Locations Around the Globe

1000s

Customers Across Multiple Verticals

Company Milestones

2011

Great Hill Partners acquired the company, which was founded in 2002 in Israel

2013

New CEO and management team & rebrand to BlueSnap

2014

$50M investment in platform for scale & growth by Parthenon, Great Hill Partners

2016

Opened an office in London, obtained a European payment institution license

2019

Acquired Armatic, expanding platform to include accounts receivable and invoicing

2021

Expands global operations with new EU headquarters and appointment of EU Board

2021

Becomes first global payment service provider to launch local card acquiring in Israel

2022

Launches Embedded Payments suite of solutions for platforms

Trusted by Global Brands

The combined power of our expert payments people, innovative modular technology and unrelenting drive for ROI has earned the trust of thousands of customers. Here are just a few:

Monday.com, a BlueSnap Customer

The BlueSnap Difference

BlueSnap helps businesses realize their best ROI of payments through our modular technology and payments expertise. When we say we have the Global Orchestration Payment Platform, we mean it. With one contract and one account, you get all the payment use cases, capabilities and geographies built in. And our entire solution is modular, so you can turn functionality on and off. Our Payments Experts work with our customers to ensure every payment solution is optimized to each company’s specific needs.