Legal

Legal

Acceptable Use

Acceptable use of a BlueSnap account

Your BlueSnap account and BuyNow links are intended solely for valid sale transactions between legitimate buyers and BlueSnap. Any exception is forbidden including but not limited to fraudulent activity of any type, transfer of funds, virtual currency or any stored value credits.

You are required to have a valid website where the BlueSnap BuyNow links are posted. The website has to include the product(s) description, contact information and a refund policy.

All orders must be placed within the BlueSnap secured BuyNow form and by the payment vehicle legitimate owners themselves. You may not collect credit card/payment information from buyers. You may not store credit card/payment information records anywhere in your BlueSnap account storage space.

BlueSnap BuyNow links should not be included in any spamming activity or communication.

Violations of the BlueSnap acceptable use and prohibited items policy

Please assist us in detecting and reporting violations of this Policy by contacting us at [email protected]. Please include a description of the suspected violation and links with screenshots if possible.

Cookies

This Site Uses Cookies

BlueSnap employs cookies. A cookie is a small text, graphic or flash file that our web servers place on a user’s computer hard drive or other web-based device to act as a unique identifier. Cookies may also enable BlueSnap to automatically log a user back in to our services, as long as the user chooses to enable such option. BlueSnap cookies do not have an expiration date. Our cookies may collect personal, identifiable information, including a user’s username and password to support optional automatic logon. Cookies may also be used to identify and track transactions introduced by recognized BlueSnap affiliates and also to support optional choices by users to save and make available for reuse certain payment information for future transactions. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Technologies such as: cookies, beacons, tags and scripts are used by BlueSnap and our marketing partners, merchants, affiliates, or analytics or service providers, including online customer support providers and online transaction processors. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use Local Shared Objects (LSOs) such as HTML 5 or Flash to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here.

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may link this automatically collected data to other information we collect about you.

We may from time to time partner with a third party to either display advertising on our web site or to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this site and other sites in order to deliver relevant advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the EU/EEA click here). Please note, this does not opt you out of being served all ads. You will continue to receive generic ads.

Click here for our Privacy Policy

Note: How Google uses data when you use our partners’ sites or apps: http://www.google.com/policies/privacy/partners/

Cookie Settings

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookies used

OptanonConsent

_dc_gtm_UA-464144-13 _dc_gtm_UA-464144-19

OptanonAlertBoxClosed

Cookie Subgroup Cookies onetrust.com     __cfduid

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.    If you do not allow these cookies then some or all of these services may not function properly.

Cookies used hubspotutk

Cookie

SubgroupCookies
crazyegg.com__cfduid
hs-analytics.net__cfduid
hs-scripts.com__cfduid
https://cookiepedia.co.uk/host/vimeo.comvuid

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.    All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookies used

__hssrc

_gat _gid __hssc ubvs zarget_visitor_info zarget_user_id

__hstc

hsfirstvisit

_vwo_uuid_v2 _ga ubpv ubvt

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.    They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookies used

_fbp

_gat_blogData

SubgroupCookies
hsadspixel.net__cfduid
hubspot.com__cfduid
Cookie SubgroupCookies
google.comNID
hubspot.net__cfduid
hsforms.com__cfduid
hsleadflows.net__cfduid
facebook.comfr
ads.linkedin.comlang
hsforms.net__cfduid
www.linkedin.combscookie
www.facebook.com
twitter.compersonalization_id

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.    You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie SubgroupCookiesCookies Used
bluesnap.com_dc_gtm_UA-464144-13_dc_gtm_UA-464144-19OptanonAlertBoxClosedOptanonConsentFirst Party
onetrust.com__cfduidThird Party
cookielaw.org__cfduidThird Party

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.    If you do not allow these cookies then some or all of these services may not function properly.

Cookie SubgroupCookiesCookies Used
bluesnap.comhubspotutkFirst Party
crazyegg.com__cfduidThird Party
hs-analytics.net__cfduidThird Party
hs-scripts.com__cfduidThird Party
vimeo.comvuidThird Party

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.    All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie SubgroupCookiesCookies Used
bluesnapvtldev.wpengine.comubpvubvsFirst Party
bluesnap.com__hssc__hssrc__hstc_ga_ga_ER57T8HF2H_gat_gat_UA-_gat_UA-464144-13_gclxxxx_gid_uetvid_vwo_uuid_v2hsfirstvisitubvtzarget_user_idzarget_visitor_infoFirst Party

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.    They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie SubgroupCookiesCookies Used
bluesnap.com_fbp_gat_blogData_uetsidFirst Party
bing.comMUIDThird Party
hsadspixel.net__cfduidThird Party
doubleclick.netIDE, test_cookieThird Party
hubspot.com__cf_bm, __cfduidThird Party
google.com_GRECAPTCHA, NIDThird Party
hubspot.net_cfduidThird Party
hsforms.com_cfduidThird Party
www.google.com_GRECAPTCHAThird Party
www.slideshare.netlanguage, SERVERIDThird Party
yahoo.comA3, BThird Party
hsleadflows.net__cfduidThird Party
facebook.comfrThird Party
ads.linkedin.comlangThird Party
hsforms.net__cfduidThird Party
www.linkedin.combscookieThird Party
www.facebook.comThird Party
linkedin.comAnalyticsSyncHistory, bcookie, lang, li_gc, lidc, lissc, UserMatchHistoryThird Party
scorecardresearch.comUID, UIDRThird Party
slideshare.net__utma, __utmb, __utmc, __utmt, __utmz, _uv_id, bcookie, langThird Party
youtube.comGPS, VISITOR_INFO1_LIVE, YSCThird Party
hscta.net__cfduidThird Party
twitter.compersonalization_idThird Party

DMCA Notice

Procedure for making copyright infringement claims

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through BlueSnap, you may notify our copyright agent, as set forth in the Digital Millennium Copyright Act of 1998 (DMCA). For your complaint to be valid under the DMCA, you must provide the following information when providing notice of the claimed copyright infringement:

The above information must be submitted as a written notification to the following Designated Agent:
VP Legal Services, BlueSnap Inc. ATTN: Claim Infringement Department

Address of Designated Agent:
BlueSnap, Inc., 800 South Street, Suite 640, Waltham, MA 02453, USA
Telephone Number of Designated Agent: +1(781) 790-5013
Facsimile of Designated Agent: +1(781) 609-2009

Email Address of Designated Agent: [email protected]

Please note that under federal law, if you knowingly misrepresent that online material is infringing, you may be subject to heavy civil penalties and including monetary damages, court cost and attorney fees incurred by BlueSnap, or by any copyright owner, or copyright owner licensee that is injured as a result of our relying upon the misrepresentation. You may also be subject to criminal prosecution for perjury.

GDPR Compliance

The General Data Protection Regulation came into force on 25th May 2018. This far-reaching regulation replaces the various regulations and national laws that were in place across the European Economic Area (EEA) over the previous two decades. The regulation increases the level of control EEA citizens and residents have over their personal data in the new digital age and presents a more unified environment for international business across Europe. Following the finalization of the Brexit process, the UK’s Data Protection Act  (DP Act) now embodies the provisions of the GDPR.

The Regulation and DP Act impact any business that receives, processes, stores or transfers personal data of EEA- or UK-based individuals, regardless of its location. Personal data is defined broadly and typically includes information relating to an individual such as name, email, location, online identifier, IP address, home address etc., whether in a work or domestic setting. New rights are given to individual data subjects concerning the personal data being stored, including the right prior notification of what data is being used for, how it will be processed and when it will be deleted. As a result, most businesses dealing the European and UK markets have had to review and update their data practices and privacy policies. High punitive fines can be levied for businesses that do not comply.

BlueSnap & the GDPR/DP Act

The General Data Protection Regulation (GDPR) came into force in May 2018

At the that time BlueSnap updated its merchant agreement terms, privacy policy and cookie usage to be in line with GDPR requirements, as well as ensuring that our systems and third-party services were in compliance.  We continue to ensure our systems and third-party services remain in compliance.

BlueSnap Data Protection Addendum

To enable BlueSnap merchants to continue accepting orders from individuals based in the European Economic Area (EEA) in compliance with the GDPR BlueSnap put into effect a Data Protection agreement containing mandatory provisions for all merchants wherever they are based.

We therefore issued a Data Protection Addendum effective for BlueSnap and all merchants as from 25th May 2018. This has been subsequently updated and you can review the current Data Protection Addendum here: https://www.bluesnap.com/legal/BlueSnapDPA.

Updated Privacy Policy

BlueSnap also updated its Privacy Policy to cover new requirements introduced by the GDPR/DP Act and continues to update in accordance with global privacy requirements.  You can view the current version on our Privacy Policy page at https://www.bluesnap.com/privacy-policy/.

These efforts are the continuation of BlueSnap’s commitment to comply with global privacy and security standards. Following the European Court of Justice’s decision to invalidate the EU-US Privacy Shield scheme in late July 2020, BlueSnap is using the EU’s Standard Contract Clauses as the basis for compliance regarding data transfers from the EEA to countries including the US that are not recognized as having adequacy status by the EU. BlueSnap is updating data processing agreements with relevant parties involved in the processing, receipt, and storage of personal data and merchants should contact merchant support for details.

We strongly advise merchants that receive shopper details from EEA-based individuals to ensure their own data management practices are in compliance with the GDPR/DP Act, and that other third party services used in addition to BlueSnap, are also compliant.

CCPA

The California Consumer Privacy Act (CCPA) became effective on January 1st, 2020 and it’s important that BlueSnap merchants are in compliance.

The legislation applies to businesses based inside and outside California that deal with the data of Californian consumers and residents.

Including the right to:

Which Companies Must Comply?

Businesses that fall within just one of the following criteria must be in compliance:

Business Obligations

Some main matters to address under the CCPA:

Other Offices:

BlueSnap Payment Services (Ireland) Ltd

Block 1

Blanchardstown Corporate Park

Dublin 15

D15 AKK1

BlueSnap Payment Services Ltd

2 Sheraton St. Medius House

London, United Kingdom W1F 8BH

Authorized by the UK’s Financial Conduct Authority under the Payments Services Regulations 2017 reference no. 629580, for the provision of payment services.

BlueSnap India Private Limited

Unit-S 2213, Katha No. 287, Sy. No.-5

Hoodivillage, Mahadeva Pura Kr Pura, Hobli

Bangalore 560048

Karnataka, India

BlueSnap Enterprise Canada ULC

380 Wellington Street

Tower B, 6th Floor

London, Ontario N6A 5B5, Canada

BlueSnap Australia Pty Limited

37 Bligh Street

Suite 12 Level 12

Sydney NSW 2000 Australia

More Information:

UK VAT ID: 213 8035 39

US VAT ID: EU826002156

No Spam Guidelines

BlueSnap does not allow the use of any BlueSnap links and products in any type of spam activity.

The following guidelines can assist you in making sure your electronic marketing messages are not considered spam and are compliant with the CAN-SPAM Act.

These guidelines are taken from an official Federal Trade Commission CAN-SPAM web page.

Please note that spam is expressly against the terms of the BlueSnap Sellers agreement, and any spam communications relating to your BlueSnap account may lead to your account suspension, hold back of funds, indemnity claims and financial penalties. We appreciate your cooperation in keeping your account fully compliant with the CAN-SPAM Act.

The CAN-SPAM Act, a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have you stop emailing them, and spells out tough penalties for violations. Despite its name, the CAN-SPAM Act does not apply just to bulk email. It covers all commercial messages, which the law defines as any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service, including email that promotes content on commercial websites. The law makes no exception for business-to-business email. That means all email, for example, a message to former customers announcing a new product line must comply with the law.

Each separate email in violation of the CAN-SPAM Act is subject to penalties of up to $16,000, so non-compliance can be costly. But following the law isn’t complicated. Here’s a rundown of CAN-SPAM’s main requirements:

Report Spam

If you believe that a BlueSnap link was used in spam activity please submit a report to [email protected] and include the relevant link/s and message/s.

BlueSnap Prohibited Items

If you are uncertain as to whether your business is a Prohibited Business, or have questions about how these requirements apply to you, please contact us.

By registering for BlueSnap, you are confirming that you will not use the Service to accept payments in connection with prohibited businesses, business activities or business practices.

List of Prohibited Items:

I. You may not sell or promote any items or services prohibited by law in the jurisdiction of transaction.

II. You may not sell any of the items listed below:

PCI-DSS Compliance

PCI-DSS Responsibilities of BlueSnap and Merchants

BlueSnap complies with Level 1 Payment Card Industry Data Securities Standards (PCI-DSS), which is the highest standard of PCI compliance.

Whenever shopper’s cardholder payment data is transmitted, processed, or managed through the BlueSnap platform, BlueSnap takes responsibility for the proper security of the data entrusted to us in accordance with PCI-DSS requirements.

Merchants that use BlueSnap’s hosted secure order pages benefit from having the main burden of PCI compliance covered by BlueSnap. Nevertheless, as Merchants have access to transaction invoices they must carefully manage the administration of such data in line with relevant privacy legislation and Card Association rules. We recommend that such Merchants take steps to ensure their compliance by benefitting from free enrollment with our PCI specialist partner Security Metrics.

Merchants that host their own order pages and use BlueSnap Payment APIs are required to be fully PCI-DSS compliant and are responsible to securely manage all shopper’s payment data. Such Merchants are encouraged to simplify such compliance obligations and to protect and secure their business and customer data through the PCI security programs BlueSnap has established with Security Metrics https://www.securitymetrics.com/pcidss/bluesnap

Further general information about PCI-DSS can be found here: https://www.pcisecuritystandards.org/security_standards/index.php

Refund Policy

Refund policies are determined and implemented by the individual merchant. If you have a refund, return or exchange request for an order placed with your merchant, please contact them directly. Each merchant should clearly state their refund policy under terms and conditions on their website in order to ensure the shopper fully understands those terms prior to completing their purchase.

If you have a refund, return or exchange request for an order you placed with BlueSnap (acting as an authorized reseller for the merchant), please contact BlueSnap via email at [email protected] no later than thirty (30) days after you submitted the order to BlueSnap. BlueSnap may grant an extension to the 30 days at their discretion. In certain cases, such as services already utilized or the download of digital goods, these cancellation or return rights may be conditioned or for a shorter period. Please view Terms & Conditions at https://www.bluesnap.com/ecommerce/legal/terms_and_conditions.

Subscriptions and recurring charges

Ongoing subscriptions and recurring charges may be canceled at any time. The cancellation will take place from the next billing period. A cancellation will only cancel future billings.

Dispute resolution procedures

The BlueSnap dispute system is designed to facilitate polite and amicable communication between merchants and shoppers and to assist them in resolving any issues that may arise.

Reasons for cancellation

BlueSnap reserves the right to cancel a transaction in order to comply with credit card industry regulations, payment processor, and banking rules, or the need to comply with legal requirements, intellectual property rights, court orders and law enforcement agencies. In addition, BlueSnap may cancel transactions it reasonably considers to be potentially fraudulent, unlawful, or in breach of BlueSnap’s prohibited items & DMCA policy or privacy policy.