BlueSnap Platform Enhancements

Below is a list of recent platform enhancements that you may find important. These release notes provide information about enhancements to BlueSnap’s payment platform and functionality.

Latest Release

Updates to the Global Payment Orchestration Platform

October 2024

3DS

Enhancement to add the ability to differentiate between Payment Authentication & Non-Payment Authentication Types.

Onboarding

Allow merchants to select the specific bank account in Sophtron widget.

Onboarding

Adding information to explain the function & use for each Account Updater setting.

Merchant Portal

Changed the “Approved Order” title to “Order Information“.


September 2024

Onboarding

Introducing a redesign to the IPN Settings Page.

Onboarding

Enhancement to make the “Platform Notify” IPN selectable by the merchant.

Onboarding

Start our first phase of our new Sophtron integration to help verify bank account ownership details.

Onboarding

Introducing a partner management enhancement to allow an update to the Payout Bank Change to be made via the Create Merchant API.

Merchant Console

Enhancement for RDR management to include invoice number and parent invoice number in Order Locator.

Reporting

Add Merchant Transaction ID and Invoice ID filters to Transaction (Details & Category) Reports and Payout (Details & Category) Reports.

IPN

Introducing a new IPN, and a new merchant email, to notify merchants of a balance funding transaction.

AR Automation

Added support for multiple payment methods per one customer record.


August 2024

Reports

Added Capture Attempt Date and Capture Attempt Time to Card Authorizations Report.


July 2024

Payment API

Introduced a new payment method, Pay-by-Bank. This is Phase 1 and will not be available for transaction at this time.

Payment API

Added French support for Pre-Authorized Debit Mandate Agreement.

IPN

Introduced a new Balance Funding IPN to provide merchants with a confirmation they have funded their account.

BlueSnap Checkout

Enhanced the BlueSnap Checkout JSON web token to have a modifiable expiration date. The default expiration will remain two hours.

Reports

Introduced a new Card Authorizations Report.

AR Automation

Implemented the ability to add a surcharge fee as a line item if the merchant’s accounting system is QuickBooks. This is managed by the preference “Item ID for processing fee”.


May 2024

Reports

Added new charge date column to “Transaction Category Report” and “Payout Category Report”.

AR Automation

Added validation for the invoice cadence condition settings. The system prevents saving the page if at least one of the following settings is not selected: Send for Accounting System, One-off Invoices, or Send for Armatic Subscription Invoices”.


April 2024

ACH

Implemented a new bank for ACH transactions to redirect all traffic during outages, preventing interruptions.

Reporting API

Added the Merchant Transaction ID and Metadata to the Declined Transactions Report.

Reporting API

Enhanced the Payout Details Report with new Legal Entity (Region) filter.

AR Automation

Added new default cadences.

AR Automation

Added a new field: “Payment Status” for Invoice Object.

3D Secure

Today we send Network Transaction ID (NTI) only for recurring charges. In addition, we will now begin to send the NTI for Merchant Initiated Transactions (MIT).


March 2024

AR Automation

Added Surcharge fee for Pre-Authorized Debit transactions.

Chargebacks

Added “Original Invoice ID” field to the RDR IPN.


February 2024

ACH

Added a new ACH NOC (Notification of Change) IPN.

Subscriptions

Updated the Subscription Manager to accommodate the new Reserve Bank of India directive.

IPN

Added the “chargeback date due” parameter to Chargeback IPN.

IPN

Added the “transaction type” parameter to Fraud Decline IPN.

Payment API

Added new Cancel Pending Refund API.


January 2024

Global Payment Types

Upon receiving an API error, a new message will appear that reads “NEW_ACCOUNT_INFORMATION_AVAILABLE”.

Payment Analytics

Added VAT fees to several reports including Payout and Summary of Processing Statement.

IPN

Added the chargeback due date to the Chargeback IPN.

AR Automation

Disabled surcharge fees for shoppers located in Quebec, Canada.

Reporting

Created a new “Payout Bank Details” report.


December 2023

Payment API

Merchants now have the ability to use their shopper ID to update our vaulted shopper ID. A new parameter will be included to update the vaulted shopper that is unique to each merchant.

Payment API

Enhanced the Update Shopper API request to exclude inactive shopper IDs from validation of duplicate ID’s.

Payment API

We have added an optional field to include a “productDescription” that will be available in auth, capture, and auth/capture requests.

AR Automation

Added “Auto Retry” filter value to payment source filter.

AR Automation

Set up a surcharge limit for New Jersey of 2.5%.

AR Automation

Added ability to apply surcharge fee to BECS payments.

AR Automation

Implemented validation to prohibit surcharge fee for shoppers from Oklahoma and Massachusetts.

AR Automation

Added “Payment Details” placeholders to payment initiated cadence conditions.

AR Automation

Added a setting that would allow merchants to specify the minimum required amount on Payment Links.

AR Automation

Added tracking for “payment plans events” to be listed in customer’s timeline for Created/Deleted/Closed and Selected/Changed/Removed.


October 2023

IPN

Implemented new flags to control turning partner onboarding and status IPNs on or off.

Reporting API

Updated our reporting capabilities to enhance the “active” and “cancelled” subscriptions report by adding new date filters.

Reporting API

Removed “BlueSnap” from all Reporting API parameter names for white-labeled used.

AR Automation

Added ability to apply a surcharge fee to ACH payments.

AR Automation

Successfully integrated Microsoft Dynamics Business Central with BlueSnap’s platform.

AR Automation

Added support for SEPA, BECs Direct Debit, and EFT Direct Debit to the Generic Payment Link.

AR Automation

Enhanced the auto retry logic to generate a new payment that will be placed in a “scheduled” status after the initial payment fails. This will be displayed in the AR portal, along with their scheduled processed times.

Refunds

Added the option to cancel a pending refund on the Order Locator page.

Merchant Portal

Changed the “API Username” in the merchant portal to “API User Key”.


AUGUST 2023

3-D Secure

Introduced an update that will automatically authenticate a transaction is secure on it’s second attempt with 3DS.

BlueSnap Checkout

Added the ability to offer local card acquiring in Latin America.


JULY 2023


Merchant Category Code (MCC)

A partner can now override a previously assigned MCC. This update provides the partner with the scalability to correct and categorize/recategorize their merchants.


Refunds

Merchants now have the ability to manage refund requests that are in a “pending” status.


Hosted Payment Page

Introducing a new Hosted Payment Page called BlueSnap Checkout that will provide a new and improved user-interface built on top of our Payment API which will enable a frictionless checkout experience.

MAY 2023


AR Automation

Added multi-currency support for recurring dashboards and reports. The logic behind how they are calculated has been updated to ensure dashboard and reports are analyzed based on recurring lines items total in preferred currency.


AR Automation

Added a subscription details page to view aspects of specific subscriptions.


AR Automation

Added the ability to download invoice PDFs directly from NetSuite.


Onboarding

Added a new IPN/webhook for merchant status changes.


Refunds

Introducing a new refund feature to allow a merchant refund request to sit in a pending status until there are funds available in the merchant account (Phase 1).


Reporting

Added new columns, fields, and changed the default values in some of our existing reports.


Payout

By setting a new IPN to active on a partner profile, partners will receive a notification when the processing or payout status of their merchant changes.


Merchant Application Process

To improve the merchant application process, we have updated the validation rules of some existing application parameters.


Customer Portal

A new admin level setting provides the ability to disable the customer portal.


Hosted Payment Fields

Improved error message responses to provide detailed transaction insights.


IPN

Improvements to Instant Payment Notifications (IPNs) for greater efficiency.


Reporting

Updated the reports to ensure vendor commissions for a transaction has the same value across all reports.


3-D Secure

Enhanced authorization requirements for a successful 3DS authentication.


MARCH 2023


AR Automation

Added the ability to create user assignment rules based on filters. These rules allow you to assign a specific user to customers as an owner, account manager, sales rep, or manager.


AR Automation

Added a subscription details page to view details of a particular subscription.


AR Automation

Updated the filters on the payments list page to include: payment method, currency, source, payment gateway ID, fee, and amount.


FEBRUARY 2023


AR Automation

Added a new setting to the preferences page to allow zero-dollar invoices to be created from subscriptions.


JANUARY 2023


Merchant Portal

Merchants now have the option to delete a shopper from their merchant console.


AR Automation

Merchants can now provide information for the reason why a scheduled payment is cancelled manually.


AR Automation

Payments that are manually cancelled and those cancelled by the system will now display a reason for the cancelled status.


DECEMBER 2022


AR Automation

Users now have the option to enable/disable Payment Receipt dispatch once a payment has been successfully completed.


AR Automation

A confirmation message has been added to notify users when a Customer Portal invitation is accepted.


NOVEMBER 2022


AR Automation

BECS Direct Debit has been added as a payment method.


AR Automation

Pre-Authorized Debit has been added as a payment method.


SEPTEMBER 2022


Account Updater

Increased the number of days to make a subscription renewal to seven.


Global Payment Types

Our Payment Orchestration Platform now supports “AMEX – Pre-Refund Authorization,” which provides an issuer the option to immediately notify cardmembers of pending credits on refunds. This notification may reduce the number of inquiries for merchants regarding the refund status.


Merchant Portal

Added a dual control feature for the refund process that, when turned on, requires one user to initiate a refund request, and a second user to authorize the refund.


AR Automation

Added “Cadence Assignment Rules” for payment plans.


AR Automation

Added “Payment Plan Link” where shoppers can make a payment specifically for a payment plan.


AR Automation

Added the ability to record payments or partial payments manually in the AR Automation system that will be applied to multiple invoices.


SEPTEMBER 2022


Global Payment Types

Improved EFT processing by adding validations for Canadian account numbers (6 banks only) and Australian account numbers


AR Automation

Added additional filters for sorting customer lists based on known or unknown values such as customer name, customer hierarchy, contact information, and customer portal.


AUGUST 2022


Global Payment Types

Added NTI (Network Transaction ID) for Discover Transactions.


Marketplace

Added the “Refund Reserve” parameter to the Retrieve Vendor API.


AR Automation

When processing payments via Virtual Terminal, you can now create a new field called “Recorded By,” which will document the username of who processed the transaction.


AR Automation

Passing Payment Net amount value to BlueSnap API for surcharge.


AR Automation

Customers who use a saved payment method while checking out will now receive a pop-up window confirming they would like to use this method for payment.


AR Automation

While recording payments in Intacct, customers will now have to select whether to submit payment via invoice number or the payment reference number.


JULY 2022


Payment Methods

Added support for Canada Pre-Authorized Debit and Australia BECS Direct Debit.


Global Payment Types

Added support for additional banks for error mapping, recurring transactions and integration support.


Reporting

Paging performance improvement for transaction details report and transaction category report.


AR Automation

Added a Static Payment Link for merchants to facilitate payments in advance of an invoice being created. Customers directed to this page will be prompted to enter a payment amount, their name, email and, optionally, invoice or account number, and comments.


AR Automation

Added Idempotency to the APIs.


AR Automation

Added surcharge functionality, which adds a fee to customer invoices to cover the cost of a transaction fee.


AR Automation

Added the ability to sync deleted customers and invoices in Sage Intacct.


AR Automation

Updated UI to allow for easier filtering of specific lists.


JUNE 2022


Invoicing

Display the UK Value-Added Tax ID when UK Shoppers are charged.


MAY 2022


Marketplaces

Increase the number of vendors that can be included on a single transaction via Marketplaces.


Payment Analytics

A new 3-D Secure Stats report to provide visibility on 3DS authentication rates and other related stats.


Payment Analytics

Enhanced reporting functionality to include support for multi-mid reports within the console view.


Payment Analytics

A new multi-choice “Reason” filter has been added to the Account Updater Report.


MARCH 2022


IPN

Added subscription parameter to auth only single charge IPN.


Subscription Manager

Added support for multiple ACH accounts in our subscription manager.


Merchant Portal

Upon logging into the merchant portal for the first time, users will be prompted to change their password to strengthen security.


Payment Analytics

A new Chargeback Report has been added to provide detailed information on chargeback and chargeback related information to allow merchants to better manage activity associated to chargebacks.


Payment Analytics

A new filter has been added to our Account Update Reporting tool to facilitate reconciliation of Account Updater fees.


Payment Analytics

Updated our platform to adopt the card brands mandate to support 8-digit BIN.


AR Automation

Added an “Invoice Balance Summarize” column to our AR Automation tool to view invoices’ balance based on certain customized settings.


AR Automation

Added additional Cadence Conditions on a payment level.


AR Automation

QRG Code added to physical invoice letters as an alternative way to pay.


Global Payment Types

Added ability to stop failover between processors in different regions.


Global Payment Types

Added support of the Original Transaction Identifier (OTID) and Network Transaction ID (NTI) for American Express transactions.


Global Payment Types

Enhancement to pass the “Low Risk Indicator” for Merchant Initiated Transactions. The low-risk indicator is required by MasterCard to signal exemptions.


Reporting

Updated to now display complete Payout Summary Reports.


Global Payment Types

Added support of the Original Transaction Identifier (OTID) and Network Transaction ID (NTI) for American Express.


3DS

Enhancement to pass the “Low Risk Indicator” for Merchant Initiated Transactions. The low-risk indicator is required by MasterCard to signal exemptions.


Reporting

Display Complete Payout Summary Reports.


Reporting

Improved Vendor Details Report Infrastructure for Pagination & Create Pagination.


JANUARY 2022


Global Payment Types

A new IPN has been added for the Vaulted Shopper function that will be initiated when one is created or updated, triggering the IPN to be sent directly to the merchant for set-up.


Reporting

Enhancements have been added to the reporting function of BlueSnap’s Payment Analytics Module including multi-MID reporting for partners on custom transactions and vendor information for payout reporting.


DECEMBER 2021


AR Automation

Now offering the ability to sync refunds with Sage Intacct.


Israel Local Card Acquiring

Local card acquiring is now available in Israel, giving businesses access to a local bank in Israel.


Global Payment Types

New IPN has been added and will be sent with successful authorization only requests if activated in your IPN settings.


Idempotency

Adding Idempotency support for Capture and Auth Reversal transactions.


Onboarding

BlueSnap’s platform will now have the optional parameter to send in the partner API to control production signup email and documentation collection within the email settings.


SEPTEMBER 2021


Sandbox

After signing up for our sandbox, merchants will now receive communications and updates from BlueSnap.


Invoicing

BlueSnap INN (Russian Tax ID) and KPP number will be added to any invoices where we collect Russia VAT instead of getting BlueSnap US and EU registration numbers.


Notification Service (NS)

Added refund reason to merchant refund notice emails.


AUGUST 2021


Global Payment Types

Created an API to register IPN destinations and support subscription webhooks.


Portal

Added the ability, to allow the merchant to decide if their shoppers can switch subscription contracts within the shopper control panel in the Merchant Portal.


JUNE 2021


Hosted Fields

Improved Hosted Payment Fields by allowing the token created during a Create Vaulted Shopper request to include the CVV when performing a subsequent auth or auth/capture request. This feature will be off by default.