“All we’ve had to do is simply turn on a new currency to bill in, and just like that, we start billing customers in their source currency. The money flows right into the right accounts, translated in Canadian dollars or US dollars, as we desire.”
Who Is Value Builder?
Value Builder is a Canadian company that provides marketing and sales software to business advisors. Value Builder’s platform helps advisors find, win and keep their best clients.
They provide tools and ready-made content for accountants, brokers, consultants and financial advisors who focus on helping owners protect, grow and realize the value of their businesses.
Value Builder faced two major challenges with their legacy payments provider: global capabilities and a lack of visibility into performance.
Value Builder’s customers are located all over the world, and their payments provider couldn’t bill customers in their home currencies.
The previous payments provider’s reporting was, as Sam Mendelsohn, President and Chief Operating Officer of Value Builder, puts it, painful. They had to log into multiple accounts in order to get an idea of what would be billed in the next 30 days. The reporting just didn’t provide the data needed to plan and manage cash flow.
When Value Builder upgraded its subscription platform to Chargebee, they knew they needed comparable payments technology to support their business. As Mendelsohn and the Value Builder team evaluated different providers, they were looking for the right combination of cost-efficient rates, the ability to easily accept and process payments in foreign currencies, and robust reporting capabilities.
Their desire to balance the needed features with affordability led Value Builder to partner with BlueSnap. Our reasonable fees, in-depth reporting capabilities and ability to process transactions in 100+ currencies without creating extra work for our clients made us the perfect partner.
The transition to BlueSnap was quick and simple, allowing Value Builder to get up and running in what felt like the blink of an eye. “It was 10 seconds,” says Mendelsohn. “It was nothing. It was the most amazing experience of my life.” Thanks to BlueSnap’s seamless integration with Chargebee, it really was just a matter of clicking a few buttons.
The experience is equally quick and simple when Value Builder needs to begin billing a client in a new currency. There is no complex onboarding or drawn-out process. “As soon as we decide we’re going into a new territory, it’s simply a matter of turning it on,” explains Mendelsohn. “So today, we sell in Canada, the US, England, New Zealand and Australia. All we’ve had to do is simply turn on a new currency to bill in, and just like that, we start billing customers in their source currency. The money flows right into the right accounts, translated in Canadian dollars or US dollars, as we desire.”
BlueSnap’s reporting function allows Mendelsohn to see exactly what Value Builder’s future transactions will look like at any given time and generate reports on multiple currencies to gain insight into their overall business. The portal is easy to understand and to extract the right information from.
Since switching to BlueSnap, Mendelsohn says one of the best things is no longer worrying about collecting payments from their global customers anymore. “I don’t have to worry at all anymore. I know our billing-to-bank is going to work without a hiccup automatically. Effectively, [BlueSnap is] a great vendor, because I don’t have to worry and I can focus on running the business.”