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This week, we asked technology leaders around the world which payment trend has had the biggest impact on their companies this year, and the results reinforce how the pandemic has affected businesses.

Over a third of respondents said that contactless payments have had the biggest impact, followed by automating accounts receivable and rising eCommerce fraud (both at 19%) — not surprising as so much more business is now happening online.

Here are the full results:

Which payment trend has impacted your business most this year?

Want to learn more about these and other 2021 payment trends? Explore them with these resources:

Payment Trends

Contactless Payments

Rising eCommerce Fraud

Automating Accounts Receivable

Integrating Payments into Your Software

Selling Cross-Border

Consolidating Payment Vendors


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