In 2024, businesses saw the global economy stabilize and worldwide inflation begin to ease. This has been a year of resilience for many industries, and being sure your payments are set up for success is key for the growth that many businesses are preparing for in the new year.

To support you in those efforts, we are sharing our top digital payment articles of 2024. This year’s most popular articles are all about looking forward and setting your business up for success, whether that entails improving customer experience, growing revenue from payments, streamlining your tech stack or all three. Heed the guidance and tips provided in these articles as you gear up for an even more successful 2025.

Why (and How) to Think About Your ROI of Global Digital Payments

When CFOs and other business leaders think about their return on investment, it is easy to overlook payments. However, your global digital payments strategy can significantly impact profitability. Digital payments are complex — especially when international sales are involved — and there is a lot of potential to lose money to denied transactions and excess fees.

Simply calculating a basic ROI involving what you pay and what you earn through digital payments isn’t enough. You need to consider three key areas to truly determine if your digital payments strategy is delivering an acceptable return on their investment. Read More >

Roof Maxx Case Study: How BlueSnap Helped Roof Maxx Reduce Their DSO by 53%

Roof Maxx, founded in 2017 by roofing industry veterans Mike and Todd Feazel, helps to preserve roofs with its environmentally-friendly roofing treatment. Leveraging new advancements from industry-leading scientists and laboratories like Airable Research Labs, Roof Maxx uses soy fusion technology to coat asphalt shingles in an all-natural bio-oil that restores shingles’ flexibility. This preserves the shingles, keeping them out of landfills and allowing property owners to extend the life of their roofs.

Roof Maxx has experienced rapid growth over the last 5-plus years, currently with 320+ dealers across the country. As the company grew, so did its need to integrate QuickBooks with a more robust billing mechanism for their accounts receivable. Then, as they hired a controller, an AP clerk and an AR clerk, they realized the accounts receivable software they initially chose was not meeting their needs and was even causing difficulties with their collections process. Read More >

How to Choose the Right SuitePayments Provider to Use with NetSuite

NetSuite – possibly the most well-known ERP & CRM solution in business – provides your company with numerous solutions to assist in day-to-day operations. It supports planning, accounting, eCommerce and more. Choosing the right SuitePayments integration to further expand the tool’s capabilities can elevate your business and streamline operations.

With numerous SuitePayments options, how do you know if you’re choosing the right one? Consider these 3 questions to figure out what will work best for you. Read More >

BlueSnap Checks All the Boxes to Support Arbonne’s Growth & Payments [Video]

When Arbonne was looking for a payments partner that had the capabilities needed to support the growing international personal skin care and wellness brand, they chose BlueSnap. Learn more in this video testimonial. Watch Now >

How B2B eCommerce Is Changing in Response to Buyer Expectations

B2B eCommerce is hardly new, but most companies are far from perfecting the experience. China’s Alibaba pioneered the category 25 years ago with the launch of its online B2B marketplace, which has ballooned to over 200,000 suppliers. Now, about two-thirds of B2B companies offer an eCommerce option, according to McKinsey. Moreover, 74% of B2B buyers in a survey by BigCommerce, a BlueSnap integration partner, said they buy goods online, most often through a supplier’s portal or app. They aren’t forced to buy this way — 75% of B2B buyers told Gartner they “prefer a rep-free sales experience.”

Today’s B2B buyers are demanding a seamless purchasing experience, including transparent product, pricing and inventory information, followed by a frictionless checkout process that includes various payment methods and terms. This trend is not only reshaping B2B eCommerce, but it also serves as a compelling call to action for businesses to modernize their operations or risk falling behind. Read More >

Choosing the Right Payment Gateway to Use with BigCommerce

If you’ve chosen BigCommerce’s versatile eCommerce solutions to power your online B2B storefront, you already know you can leverage their functionality to meet your precise needs. But remember that your payment gateway is a major contributor to your selling success. Choosing one with the right capabilities will keep your business on its growth trajectory.

Chances are that your business is seeing more and more customers interested in purchasing online. In the US, B2B eCommerce sales could reach $3 trillion by 2027. Even more remarkable, total global eCommerce sales are projected to reach $6.3 trillion in 2024 and grow to over $8 trillion by 2027. The potential for growth is there, and your business should be prepared to pivot to accepting payments globally (if you haven’t already).

But not every payment gateway is equipped to handle cross-border payments. Some may only offer services in one or two regions, which limits your potential to meet your customers’ needs with the right payment types, impacting your profitability both through lost sales and additional unnecessary processing fees. Read More >

How Global White-Label Payment Platforms Help Grow Embedded Payments Revenue

Choosing a white-label payment platform to power embedded payments lets software companies own seamless, branded payment solutions for their clients without having to take on the full responsibility for payments. However, selecting a platform with global capabilities can play an instrumental role in your success and growth in the payment business.

With white-label payments, software platforms can appear to fully own their payment solutions while relying on a partner for the technology, compliance and risk – all the aspects that require expertise. Your customers , however, won’t realize a third-party payment processor is involved. They will attribute the capabilities and payouts to your platform. Read More >

Improve Customer Experience with Better B2B Billing & Payments

Every interaction customers have with your brand contributes to their customer experience. From searching your website to speaking with sales or support, each touchpoint impacts whether customers want to start and keep doing business with you. The better the experience, the more likely customers will rely on — and recommend — your company. But businesses often overlook the role payments play in the customer experience. B2B billing can have a significant impact on a buyer’s experience with your brand.

B2B billing is an essential part of your customer experience. In a perfect world, your B2B payment collection and billing processes would be so seamless that customers wouldn’t think about them at all. But if you’re still using outdated systems and manual processes to invoice customers, they could become frustrated simply trying to pay you.

Fortunately, modern payments technology and accounts receivable automation can improve your B2B billing process and the customer experience. And you don’t even need development resources to get started. Read More >

The Ultimate Guide to Accepting Payments with NetSuite

Tens of thousands of companies use NetSuite’s ERP & CRM solutions to help manage their business, including BlueSnap. Seeing the technology’s value, we worked closely with NetSuite to build a highly customizable, seamless global payments app, BlueSnap Global Payments for NetSuite. This native integration expands on NetSuite’s capabilities, allowing businesses to easily accept payments from around the world, leveraging local currencies and payment types – all from a single app.

We understand NetSuite and the role payments play in your business. This guide explains why you might need to accept payments in NetSuite, the different payment options that exist and how to choose the one that is best for your needs. Read More >

What Your Payment Processing Statements Are Trying to Tell You

Did you realize that reviewing your payment processing statements won’t only help you understand what you’re paying to process payments, but can also reveal ways to improve your payment strategies?

While truly understanding your statements can be complex, a quarterly audit is critical to knowing how much money your company is spending on fees, assessments, refunds, chargebacks and more, and will reveal opportunities for saving money and new opportunities for optimizing your business.

At BlueSnap, we know that some payment processor’s statements can be challenging to understand. Here are four things to look for that will help you get a deeper understanding of your payment processing statements. Read More >

BlueSnap’s Top 10 Digital Payment Articles of 2024