Whether by phone, email, or support ticket, let us know how we can help make eCommerce work for you.
If you are a new merchant or affiliate and would like to inquire about our services please email us at email@example.com. An Account Executive will contact you. Please leave us your contact information and company name, and tell us your preferred method of contact.
If you are an existing merchant or affiliate and have questions about our service, please log into the control panel and click on the "Support" menu for further contact information.
If you are a shopper and would like to make a purchase via telephone and/or require assistance, please visit our Phone Orders section.
Phone order assistance
If you are a shopper who has purchased a product and require support in completing your purchase, please visit our Customer Support section. Shoppers needing assistance to complete order
If you require technical support for your product, please contact the merchant directly. BlueSnap does not provide technical support. For other questions or support please email us directly at: firstname.lastname@example.org
Violations of the BlueSnap Acceptable Use and Prohibited Items Policy
Prohibitions & DMCA
Please assist us in detecting and reporting violations of this Policy by contacting us at email@example.com. Please include a description of the suspected violation and links with screenshots if possible.
The BlueSnap User Guide is packed with information that will help you grow your online revenues using the BlueSnap e-Business platform.
There you’ll find:
General Contact Info
Worldwide Corporate Offices
Campbell, CA, USA:
Please direct all correspondence to the following mailing address:
Research & Development Office:
BlueSnap EU Limited